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Jack Cook, Ph.D., CFPIM, CSCP, CSQE

Associate Professor of Operations & IS at RIT


Dr. Jack Cook is a professor, speaker, author, and consultant. He is an Associate Professor of Operations and Information Systems at the Rochester Institute of Technology (RIT). His areas of expertise include Supply Chain Management, Lean Thinking, Information Systems, Operations Management and Electronic Commerce. Jack's extensive experience teaching and training over the last two decades includes over one hundred conference presentations and numerous journal articles. He has an entertaining and engaging approach and is known for bringing theories to life, resulting in him being honored five teaching awards.

Dr. Cook is a Certified Fellow in Production and Inventory Management (CFPIM), Certified Supply Chain Professional (CSCP) as well as a Certified Software Quality Engineer (CSQE). He is a CPIM certification instructor, and has developed and delivered many seminars and on-site training programs. In addition to extensively consulting and training Lean Six Sigma Green and Black Belts, Dr. Cook developed a Lean Six Sigma x-Belt Certification program specifically designed for non-manufacturers. His education includes a Ph.D. in Business Administration, an MS in Computer Science, an MBA, an MA in Mathematics, and a BS in Computer Science.

Jack has extensive experience coaching and training.  He has conducted training sessions for all five CPIM modules, has mentored Lean Six Sigma Black Belts in over 30 companies, and coached management in numerous companies from a diverse set of industries.

  • Ph.D. in Business Administration, Washington State University, Pullman, WA, December 1993, dissertation entitled Optimal Design and Management of Automated Manufacturing Systems (3.95/4.00 GPA)
  •  Master of Science in Computer Science, Washington State University, May 1990 (3.74/4.00 GPA)
  •  Master of Arts in Mathematics, University of South Dakota, July 1986 (4.00/4.00 GPA)
  •  Master of Business Administration, University of South Dakota, July 1984 (3.80/4.00 GPA)
  •  Bachelor of Science in Computer Science with minors in mathematics and business administration, University of South Dakota, Vermillion, SD, May 1983 (3.94/4.00 GPA), Honors: University Scholar, Cum Laude, National Deans’ List (3 yrs), University Deans’ List (4 yrs)


Consultant Snapshot

Areas of Expertise

  • Lean Six Sigma
  • Supply Chain Management
  • Information Systems
  • Electronic Commerce
  • Manufacturing
  • Service Management


Email:  jack@certifiedsuccess.com

Phone:  (585) 414-7334